When will my order ship out?
All orders received before 3pm Central time are shipped out that same day. Orders that are placed on Saturday or Sunday or on holidays will ship out on the following business day. The only exception will be if you order an item that is in “back order” status, at which point the item would ship as soon as it becomes available.
How long does it take to get my order?
This depends on your location. Most Midwest cities will receive their orders in 1-2 business days. If you are on either coast, 2-3 business days. Alaska and Hawaii will be 4 business days and Puerto Rico is 5 business days. COVID-19 HAS UNFORTUNATELY AFFECTED OUR SHIPPING TIMES-YOU MIGHT EXPERIENCE LONGER THAN NORMAL SHIPPING WAITS, WHICH IS BEYOND OUR CONTROL. PLEASE REFER TO YOUR TRACKING NUMBER FOR MORE DETAILS.
Do you send out tracking info?
You will receive tracking information via email as soon as your order is processed.
What company do you use for shipping?
Our standard shipping method is UPS Ground unless otherwise specified in your order. Bulk orders may be shipped through LTL.
What if my box is damaged?
Upon receiving your order, please inspect it for any shipping damages. If the product is damaged, notify us within 48 hours within receiving the order.